Frequently Asked Questions
Everything you need to know about your A.L.C. shopping experience.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as Final Sale cannot be returned or exchanged.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping usually takes 3-7 business days.
How do I find the right size?
Each product page features a detailed size guide. Our collections generally follow standard contemporary sizing, but you can contact our stylists for specific measurements and fit advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and order value.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Afterpay.
How should I care for my A.L.C. garments?
Care instructions vary by fabric. Most of our silk and tailored pieces are dry clean only, while knitwear may require hand washing. Please refer to the care label inside your garment for specific instructions.